Shipping & Returns


We provide common payment methods such as PayPal and PayPal Credit Card. You can see all payment methods on checkout page.


  • Free discreet shipping worldwide by UPS or EMS.
  • After you submit the order, we will spend about 1-3 days to make your dolls, and then it takes 4-10 days for express delivery.
  • The package is legal to the countries where we can ship to, so you don’t need to worry about legal risks.
  • For the United States, European Union countries and some Asian Countries, we will handle customs duties for you, so you can receive package at home, other countries may need to pay customs duties. View the table below for more details.

Shipping Countries

North America CountriesUSA, Canada, Mexico
Asian CountriesJapan, South Korea, Taiwan, Malaysia, Singapore, Thailand, India, Bangladesh, Vietnam, Cambodia, Myanmar
European Countries:Germany, UK, France, Poland, Czech, Spain, Italy, Belgium, Denmark, Luxembourg, Netherlands, Croatia, Slovakia, Slovenia, Finland, Monaco, Austria, Sweden, Greece, Ireland, Portugal, Bulgaria, Estonia, Latvia, Lithuania, Romania, Hungary, Russia
Other Countries and Region:Australia, Colombia, Chile

Not on the above list? contact us

The following regions and countries may need to handle customs problem by yourselves. If you cannot guarantee the ability to handle, please do not place an order.

Canada, Mexico, India, Bangladesh, Vietnam, Cambodia, Myanmar, Colombia, Chile.

Order Cancellations

  • You can cancel your order within 24 hours. it is totally free.


  • Because sex dolls are customized products, once ordered, we will start customizing your dolls, so refunds are not supported after we start the production process. But you can refund anytime before we produce.
  • Before shipment, we will have a complete inspection. If you want to get the video of packing before shipment, you can contact us by or online customer service.
  • When the doll arrives in your hands, it is necessary to shoot an open-box video to prove the authenticity of the possible defects.
  • If it is unsatisfactory due to other reasons, you can consult with us, but because the doll will touch the skin and reproductive organs, it will affect the second sale, so once you use it, there is no refund available.
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