Shipping & Returns

Shipping Policy

  • Free shipping worldwide via DHL or EMS.
  • After you submit your order, the factory will spend about 1-3 days to make dolls, and then through 4-10 days of express delivery, you can arrive at the delivery address you filled in.


We provide common payment methods such as PayPal and local electronic wallet. You can see the options of payment interface in detail.


  • Because sex dolls are customized products, once ordered, factories will start customizing your dolls, so refunds are not supported in the production process.
  • Before shipment, we will have a complete inspection. If you want to get the video of packing before shipment, you can contact us by or online customer service.
  • When the doll arrives in your hands, it is necessary to shoot an open-box video to prove the authenticity of the possible defects.
  • If it is unsatisfactory due to other reasons, you can consult with us, but because the doll will touch the skin and reproductive organs, it will affect the second sale, so when you receive it. After the doll, there is no support for refund.

Order Cancellations

  • You can cancel your order within 24 hours and within 24-48 hours.
  • You will have to pay $150 for materials. As compensation, you can contact our customer service and get a $100 coupon.

Photographs of Production and Packaging Process

sex doll factory process
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