Coronavirus Fallout

Due to the outbreak of coronavirus in Wuhan, China, and this time is the Chinese New Year, for orders after January 17th, in order to prevent more people from being infected, the Chinese government decided to extend the holiday time to February 9th. During the order period, we will delay the shipment until February 10.

Here are some FAQS

How long can I receive after delivery?

Our normal shipping time is 5-15 days, and the package to the United States is usually 10 days, you can check our Shipping & Return page.

What compensation can i get?

We will offer double gifts for orders during this period, including wigs, cleaning tools, etc. And you can contact us after receiving your doll to get a $ 50 coupon for next order.

Will the coronavirus spread through the doll?

The coronavirus will not spread through the package. We can guarantee that our workers will wear masks at work and will be disinfected before packing. When your doll passes the customs, it will also be checked.

Can i cancel the order?

Of course, please contact us,  and write your order email,We will refund in full.

We understand your feelings very well. We always hope to provide the best service to our customers. For orders during this period, we will donate part of the income to the Red Cross for free to purchase medical masks and other equipment. so thank you very much for your contribution, too.

Let’s bless people all over the world suffering from the coronavirus and hope that they will recover soon.

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